{"id":162,"date":"2026-07-22T00:13:16","date_gmt":"2026-07-22T00:13:16","guid":{"rendered":"https:\/\/procert.asia\/main\/?page_id=162"},"modified":"2026-07-22T00:14:11","modified_gmt":"2026-07-22T00:14:11","slug":"procert-asia-privacy-policy","status":"publish","type":"page","link":"https:\/\/www.procert.asia\/main\/procert-asia-privacy-policy\/","title":{"rendered":"PROCERT ASIA\u2122 PRIVACY POLICY"},"content":{"rendered":"

Effective Date:<\/strong> 23 June 2026
Last Updated:<\/strong> 22 July 2026<\/h2>\n

1. Introduction<\/h2>\n

ProCert Asia\u2122 (“ProCert Asia\u2122”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (Act 709) of Malaysia (“PDPA”)<\/strong>, together with any applicable data protection laws in jurisdictions where we operate.<\/p>\n

This Privacy Policy explains how we collect, use, disclose, store, protect, and process your personal data when you use:<\/p>\n

    \n
  • The ProCert Asia\u2122 website;<\/li>\n
  • Our Learning Management System (LMS);<\/li>\n
  • Professional certification services;<\/li>\n
  • Accreditation services;<\/li>\n
  • Training programmes;<\/li>\n
  • AI-powered learning tools;<\/li>\n
  • Digital certificate verification services;<\/li>\n
  • Mobile applications (where applicable);<\/li>\n
  • Events, webinars, conferences, and workshops;<\/li>\n
  • Any other services offered by ProCert Asia\u2122.<\/li>\n<\/ul>\n

    By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.<\/p>\n

    \n

    2. Definitions<\/h1>\n

    For the purposes of this Policy:<\/p>\n

    Personal Data<\/strong> means any information relating directly or indirectly to an identified or identifiable individual.<\/p>\n

    Sensitive Personal Data<\/strong> includes information relating to health, religious beliefs, biometric information, criminal records, or any other data classified under applicable law.<\/p>\n

    Processing<\/strong> means collecting, recording, storing, organising, adapting, retrieving, using, disclosing, transmitting, deleting, or destroying personal data.<\/p>\n

    \n

    3. Personal Data We Collect<\/h1>\n

    Depending on the services you use, we may collect the following categories of personal data:<\/p>\n

    Identity Information<\/h2>\n
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    • Full name<\/li>\n
    • NRIC \/ Passport Number (where required)<\/li>\n
    • Nationality<\/li>\n
    • Date of birth<\/li>\n
    • Gender (where necessary)<\/li>\n<\/ul>\n
      \n

      Contact Information<\/h2>\n
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      • Email address<\/li>\n
      • Telephone number<\/li>\n
      • Residential or business address<\/li>\n
      • Country<\/li>\n
      • Organisation<\/li>\n
      • Job title<\/li>\n<\/ul>\n
        \n

        Professional Information<\/h2>\n
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        • Employer<\/li>\n
        • Industry<\/li>\n
        • Professional experience<\/li>\n
        • Academic qualifications<\/li>\n
        • Professional memberships<\/li>\n
        • CPD history<\/li>\n
        • Certification records<\/li>\n<\/ul>\n
          \n

          Training Information<\/h2>\n
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          • Course registrations<\/li>\n
          • Learning progress<\/li>\n
          • Assessment scores<\/li>\n
          • Attendance records<\/li>\n
          • Practical assessments<\/li>\n
          • Examination results<\/li>\n
          • Certificates issued<\/li>\n<\/ul>\n
            \n

            Accreditation Information<\/h2>\n

            For Training Providers, Universities and Organisations:<\/p>\n

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            • Company registration information<\/li>\n
            • Accreditation documents<\/li>\n
            • Trainer qualifications<\/li>\n
            • Business licences<\/li>\n
            • Programme submissions<\/li>\n
            • Audit reports<\/li>\n
            • Accreditation status<\/li>\n<\/ul>\n
              \n

              Payment Information<\/h2>\n

              Where applicable:<\/p>\n

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              • Billing address<\/li>\n
              • Payment history<\/li>\n
              • Invoice records<\/li>\n
              • Transaction references<\/li>\n<\/ul>\n

                Note:<\/strong> Payment card information is processed by authorised payment service providers. ProCert Asia\u2122 does not store complete credit or debit card details.<\/p>\n

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                Technical Information<\/h2>\n

                Automatically collected information may include:<\/p>\n

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                • IP address<\/li>\n
                • Browser type<\/li>\n
                • Operating system<\/li>\n
                • Device information<\/li>\n
                • Language settings<\/li>\n
                • Login timestamps<\/li>\n
                • Cookies<\/li>\n
                • Session information<\/li>\n
                • Website usage analytics<\/li>\n<\/ul>\n
                  \n

                  AI Learning Information<\/h2>\n

                  When using our AI Learning Assistant, we may collect:<\/p>\n